American crypto users have long faced a frustrating reality: some of the fastest, most flexible swap tools simply weren’t built for them. SideShift.ai is now trying to change that with the launch of SideShift.us, a non-custodial U.S. crypto swap platform that lets users move between digital assets directly from their own wallets — no exchange account required, no custody handoff.
Key takeaways
- SideShift.ai has launched SideShift.us for users across 46 U.S. states, excluding Florida, Louisiana, Massachusetts, and New York.
- The platform supports over 300 digital assets including BTC, ETH, and SOL, with a median swap settlement time of approximately 44 seconds.
- 24/7 live customer support with a median first response time of 3 minutes and 6 seconds is built into the platform.
- SideShift.ai has processed over $3 billion in global transaction volume since its founding in 2019.
- The platform integrates with wallets including Trezor, Bitcoin.com, and Edge Wallet.
SideShift.ai Enters the U.S. Market
The move represents one of the more direct attempts to fill a gap that has persisted in American crypto for years. While global users have enjoyed lightweight, non-custodial swap tools, U.S. residents have often been locked out or left with watered-down alternatives. SideShift.us, the dedicated U.S.-facing product from the San Francisco-based team, is now open to residents in 46 states.
The four states sitting this one out — Florida, Louisiana, Massachusetts, and New York — are excluded from the initial rollout, a common pattern for crypto platforms navigating the patchwork of state-level regulatory environments in the U.S.
Why the U.S. market matters here
“U.S. users have historically been underserved in the crypto swap space,” said Andreas Brekken, founder of SideShift. “Platforms today rely on slow execution, opaque pricing, and limited customer support. SideShift is built around a different model — fast direct-to-wallet swaps supported by real-time operational oversight.”
That framing points to a real market frustration. Many existing swap services either require account creation, impose custody requirements, or deliver inconsistent execution speeds. The pitch here is straightforward: swap your assets, keep your keys, and be done in under a minute.
Performance Numbers That Back the Pitch
The platform’s headline metric is a median swap settlement time of approximately 44 seconds across completed swaps during its initial rollout. For context, that’s fast — meaningfully faster than most centralized exchange withdrawal pipelines, and competitive with the best DEX aggregators in terms of end-to-end user experience.
Support is built to match that speed. SideShift.us offers round-the-clock live customer support with a median first response time of 3 minutes and 6 seconds — a figure Brekken says the team monitored closely before going public with the U.S. product. “What gave us the confidence to go public today was the data,” he noted.
Asset coverage across multiple blockchains
On the asset side, SideShift.us supports more than 300 digital assets across multiple blockchains, covering major tokens like BTC, ETH, SOL, and USDT. That breadth makes it genuinely practical for multi-chain users rather than serving only the Bitcoin or Ethereum crowds in isolation.
Technical Design and the Self-Custody Push
The platform’s non-custodial architecture is its defining characteristic. Users swap directly from their own wallets, meaning SideShift never holds the assets. That distinction matters more now than it did two years ago — the collapse of several centralized custodians has pushed a measurable portion of the crypto market toward self-custody solutions.
SideShift.us plugs into that trend through integrations with established wallet infrastructure. Trezor, Bitcoin.com, and Edge Wallet are already connected, giving users a path to access the service without leaving familiar environments. The design deliberately strips out the onboarding friction associated with traditional exchange workflows — no KYC walls to clear just to swap between two assets you already own.
The strategic timing here is hard to ignore. Demand for non-custodial infrastructure in the U.S. has accelerated as both retail users and institutions rethink counterparty exposure. Launching a purpose-built U.S. product now, rather than simply extending global access, signals a longer-term commitment to the American market rather than a soft test.
Company Background and Global Track Record
SideShift.ai was founded in 2019 and has spent the intervening years building transaction volume and wallet integrations globally before turning its full attention to the U.S. That foundation is now substantial: the company has processed over $3 billion in total transaction volume to date, a figure that gives SideShift.us something concrete to point to when competing for user trust against newer entrants.
The U.S. launch is framed as the natural next step after years of inbound demand from American users who had been watching the global product from the outside. With the infrastructure, performance benchmarks, and wallet partnerships already in place, the team’s argument is that the market entry is measured rather than rushed.
Whether the four excluded states — particularly New York, home to one of the largest concentrations of crypto users in the country — eventually come into scope will be worth watching. State-level licensing timelines in New York have historically been the longest in the U.S., and the absence of those users limits the platform’s domestic reach until that changes.
FAQ
What is SideShift.us and where is it available?
SideShift.us is SideShift.ai’s non-custodial, direct-to-wallet crypto swap platform launched for users in 46 U.S. states. It is not currently available in Florida, Louisiana, Massachusetts, or New York.
How fast are crypto swaps executed on SideShift.us?
The median swap settlement time on SideShift.us is approximately 44 seconds, based on data from the platform’s initial rollout period.
What kind of customer support does SideShift.us provide?
SideShift.us offers 24/7 live customer support with a median first response time of 3 minutes and 6 seconds.
How many digital assets can users swap on SideShift.us?
Users can swap more than 300 digital assets across multiple blockchains, including BTC, ETH, SOL, and USDT.
Article produced with the assistance of artificial intelligence and reviewed by the editorial team.